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Business monitoring system and method
   
Document Number
US Patent 5331543
Issued Date
July 19, 1994
Link
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Abstract
A business monitoring system and method having a supervisory work station and a staff work station as well, having a judgment condition storage function having stored therein a condition described for selecting and extracting contents of a business process transaction, having a judgment function for extracting a transaction having contents to be processed on the basis of the condition, and having a transaction-to-mail converting function for converting the transaction to a mail form according to the judgment result before sending it as electronic mail. The system and method allow a supervisor to register his problem concerned in the judgment condition storage function in a computer language suitable for end users or delete or change the already registered problem. The transaction-to-mail converting function allows the electronic mail converted to mail form to be sent to and stored in a mail box for the supervisory work station. The supervisor can then receive a report related to business processes of concern to him in the mailbox at his convenience.
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Number of Claims:
22
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Owner
Hitachi, Ltd. (Tokyo,JP)
Published
July 19, 1994
Application Number
07/642,226
Filed
January 15, 1991
US Classification
705/31   705/1
Int'l Classification
G07G   1/14   (20060101)  
Assistant Examiner
Priority Data
Jan 19, 1990 [JP] 2-9977
USPTO Field of Search
395/925   395/926   364/401   364/405   364/406   364/408  
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