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Description  |
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FIELD OF THE INVENTION
The present invention relates to an apparatus and method for dispensing
certificates to be used for obtaining goods or services, and more
particularly to an apparatus and method for vending such certificates from
terminals in communication with a central processing mechanism.
BACKGROUND OF THE INVENTION
Due to increasing time constraints in the lives of busy people,
certificates for use in obtaining goods or services have emerged as a
viable alternative to the purchase of a gift. Certificates used as gift
certificates offer many advantages over the purchase of a gift. If the
gift giver is unsure of the needs of the recipient, a gift certificate
offers a wide range of goods or services from which the recipient can
choose. Gift certificates also remove the hassle of exchanging a gift
without a receipt.
Currently gift certificates can be purchased only at retail locations or
through catalog houses. This makes the purchase of a certificate less
convenient and, therefore, reduces its value to the consumer.
A similar convenience problem was recognized and addressed in the banking
industry. One of the solutions was the development of Automatic Teller
Machine (ATM) devices. ATMs have become popular for handling simple
repetitive transactions such as the dispensing of currency. The widespread
acceptance of ATMs has created an educated consumer willing to conduct
transactions through a vending device accessed by a credit card.
A similar type of device has been applied to the airline ticketing
industry. U.S. Pat. No. 4,818,854, issued to Davies et al. discloses an
automatic ticket handling machine used for vending airline tickets. The
consumer approaches the machine, inserts a credit card into the card
reader, enters a ticketing request through a touch screen and receives a
printed ticket. The machine automatically verifies the credit card and
debits the account.
The certificate industry has special requirements that make development of
an automatic transaction machine difficult. Certificates are similar to
currency in their ease of use and anonymity. Steps must be taken to
prevent the use of stolen credit cards in the procurement of certificates
and to secure paper stock to make forging of certificates difficult.
It is apparent that there is a need for a device that can dispense gift
certificates while maintaining a high level of security.
SUMMARY OF THE INVENTION
The present invention provides a device incorporating in a housing
mechanism for printing on and dispensing a certificate, as well as
mechanism for receiving payment for the certificate. The device also
includes a programmable computer under user control which is in
communication with the printing and dispensing mechanism and the payment
receiving mechanism. The computer includes program steps for receiving
from the user a selected amount for the certificate and preparing for
printing the amount on a first section of the certificate. The program
also includes steps for calculating a cost transaction from the user
selected amount wherein the cost of transaction is an incremental service
charge greater than the user selected amount. The program further includes
steps for preparing for printing a receipt including at least the cost of
transaction on a second section of the certificate. The computer then
provides for verifying that payment has been received by the payment
receiving mechanism and for initiating thereafter printing on the printing
and dispensing mechanism. In this way, on receipt of the certificate, the
user can separate the second section from the first section as a receipt
for the cost paid. The first section is useable as a negotiable
certificate for the selected amount for goods and services. Although it is
likely the certificate will be given away in the form of a gift
certificate, that need not be the case.
According to another embodiment of the present invention, a plurality of
devices for printing and dispensing gift certificates are connected to a
central processing unit. Each device must establish communication with the
central processing unit before it can become operative. At any time after
a device becomes operative, it can be rendered inoperative by command from
the central processing unit.
According to yet another embodiment of the present invention, a method is
disclosed for controlling the selection and printing of gift certificates
from a network of gift certificate dispensing terminals connected to a
central processing unit.
According to another aspect of the present invention, to discourage credit
card fraud each device monitors credit cards used within a predetermined
period and limits the total value that can be charged to a credit card
within that period to a predetermined maximum value within that period.
BRIEF DESCRIPTION OF THE DRAWINGS
FIG. 1 is a perspective view of a gift certificate dispensing device in
accord with the present invention.
FIG. 2 is an electrical block diagram representation of the gift
certificate dispensing device according to the present invention.
FIG. 3 is an alternative electrical block diagram representation of the
gift certificate dispensing device according to the present invention.
FIG. 4 is a block diagram representative of a network of gift certificate
dispensing devices coordinated by a main computer and one or more credit
card authorization computers according to the present invention.
FIGS. 5a and 5b are flow chart representations of the steps taken in
initializing the gift certificate dispensing device computer upon power
up.
FIG. 6 is a flow chart representation of the steps taken in shutting down
the system after a hard failure.
FIG. 7 is a flow chart representation of the steps taken in initiating a
call to an external computer system.
FIG. 8 is a flow chart representation of the steps taken in validating a
credit card with a credit authorization computer.
FIG. 9 illustrates a series of representations of the screen images that
are displayed according to the present invention to attract consumer
attention and to explain the operation of the gift certificate dispensing
device.
FIG. 10a is a flow chart representation of the screens that are displayed
as a consumer selects a retailer according to the present invention.
FIGS. 10b and 10c are flow chart representations of the screens that are
displayed as a consumer selects a gift certificate for a previously
selected store according to the present invention.
FIG. 11 is a flow chart representation of the screens that are displayed as
a response to a customer selecting the BROWSE option during the "Select a
Store" phase according to the present invention.
FIG. 12 is a representation of a gift certificate in accord with the
present invention.
FIG. 13 is a front view of an alternate embodiment of a housing for a gift
certificate dispensing device in accord with the present invention.
FIG. 14 is a side view of the device in FIG. 13.
FIGS. 15a and 15b are flow chart representations of the steps taken in
capturing a signature.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS
In the following Detailed Description of the Preferred Embodiments,
reference is made to the accompanying Drawings which form a part hereof,
and in which is shown by way of illustration specific embodiments in which
the invention may be practiced. Like numerals throughout the several views
identify like features, the like numerals being primed in alternate
embodiments. It is to be understood that other embodiments may also be
possible and may be utilized and structural changes may be made without
departing from the scope of the present invention.
An electronic certificate dispensing device 10 is shown in FIG. 1 for
dispensing certificates negotiable for goods and services. The present
disclosure is directed particularly to a preferred embodiment for
dispensing gift certificates. It is understood, however, that the
invention as covered by the claims encompasses any certificate as defined
in the claims which is negotiable for goods and services. Certificates
dispensing device 10 is a stand-alone housing 11 having a rectangular
shape with panel-like walls 13, a base 15 and a top 17. Dispensing device
10 houses a monitor 12 with touch screen 14, a magnetic card reader 16, a
certificate dispenser slot 18, an envelope dispenser slot 20 and
identifying plaques 22 on one or more sides of the device. In the
preferred embodiment plaque 22 is made of a backlit translucent material
with indicia thereon. Ventilation for the interior of the housing is
provided by means of a fan or air conditioner (not shown).
Monitor 12 is used to display choices given to the customer in the purchase
of a gift certificate. Choices are made by the customer and entered by
touching predetermined areas of touch screen 14. Card reader 16 is used to
swipe a credit card in order to debit a credit card account for payment
for gift certificates dispensed. It should be noted that although the
preferred embodiment is geared toward the use of a credit card it should
be obvious that the teaching of the present invention could easily be
applied to a debit card system or to a system which accepts cash.
In one embodiment, and as shown in FIG. 1, monitor 12, touch screen 14 and
card reader 16 are mounted in a first wall of the housing 11 of device 10.
Certificate dispenser slot 18 and envelope dispenser slot 20 are mounted
in a second wall of device 10. A customer will approach touch screen 14 in
the first wall, enter gift certificate choices, swipe a credit card
through card reader 16 and then step to the second wall to await printing
and dispensing of the certificate and envelope. This allows a second
customer to approach device 10 while the first customer is waiting for his
transaction to finish.
In a second embodiment, the plaque 22 positioned over certificate dispenser
slot 18 and envelope dispenser slot 20 is replaced by a monitor (not
shown) used for displaying messages such as instructions or advertising to
a person waiting for a certificate to issue.
In a third embodiment, dispensing device 10 is built into a wall or like
structure and covered by one or more panel-like wall portions 13 housing a
card reader 16, a certificate dispenser slot 18, an envelope dispenser
slot 20 and a monitor 12 with touch screen 14 mounted thereon.
In a fourth embodiment, as shown in FIGS. 13 and 14, housing 11' of a
device 10' includes a user access subhousing 600 and an electronics
mounting subhousing 602. User access subhousing 600 includes a front
panel-like wall portion 604 which is separated into a plurality of
sections for ease of use by the user, even a user in a wheelchair.
Panel-like wall portion 604 includes an upper section 606 having a lighted
display 608 therein. An inclined section 608 extends forwardly from
section 606 such that the front screen of monitor 12' is mounted in it
with touch screen 14' appropriately installed thereto. In an inset portion
having a vertical wall 610 with a horizontal surface therebelow, the card
reader 16' is mounted with an appropriate receiving slot in vertical wall
610. A section 612 then extends inwardly from the front edge of section
608 to one or more additional sections leading to the bottom of subhousing
600.
The front panel-like wall portion 614, which may also be the electronics
access door, of subhousing 602 is essentially vertical. Certificate
dispenser slot 18' and envelope dispenser slot 20' are located in
panel-like wall portion 614.
Section 606 of wall portion 604 is considerably offset rearwardly from
panel-like wall portion 614. There is then a connecting wall 616
appropriate for mounting a speaker 618.
In this way, a user approaches panel-like wall portion 604 and can readily
read lighted display 608, operate touch screen 14', activate device 10'
with an appropriate card at card reader 16', and be in a good position to
listen to any instructions projecting from speaker 618. The sections of
wall portion 604 beneath section 612 are sufficiently inset so that a
person in a wheelchair can position relative to wall portion 604
adequately so that if the person is otherwise capable, should be able to
interact with device 10' as indicated. After an appropriate order has been
placed, the person can then move aside from panel-like wall portion 604 to
wait for the ordered gift certificate and envelope to be dispensed from
gift certificate dispenser slot 18' and envelope dispenser slot 20' in
adjacent panel-like wall portion 614.
The various electronics which provide the advantageous features of gift
certificate dispensing device are secured in the housing of the dispensing
device. FIG. 2 shows an electrical block diagram of electronic gift
certificate dispensing device in accordance with the present invention.
Computer 24 is connected to monitor 12, touch screen 14, keyboard 19,
nonvolatile memory device 28, expander device 30, security interface 33,
modem 42 and voice playback 48. Expander device 30 is connected to
envelope dispenser 32, laser printer 26 and card reader 16. Security
interface 33 is connected to temperature sensor 36 and various security
items (not shown). Expander device 30 and security interface 33 are
interface circuits with registers that receive commands from computer 24
and transmit status back to computer 24. Voice playback 48 is connected
through amplifier 50 to speaker 23. Voice playback 48 synthesizes voice
messages in response to commands received from computer 24. Modem 42 is
connected through internal telephone jack 44 to public telecommunications
channel 46.
In the preferred embodiment, computer 24 is an IBM PC or compatible
computer with at least 2 MBytes of dynamic memory. Monitor 12 is a
standard super VGA monitor capable of displaying 640.times.480 pixels at
256 colors per pixel. Touch screen 14 is an Elographics Intellitouch Model
4001 surface acoustic wave touch screen with touch screen controller. Card
reader 16 is a MAGTEX 21055002 slotted magnetic card reader connected to
computer 24 through an RS232 line. Laser printer 26 is a Canon LBP4 laser
printer. Nonvolatile memory device 28 is a 40 MByte fixed disk drive.
Modem 42 is a 2400 Baud MNP Level 5 error correcting modem. Voice playback
48 is manufactured by COVOX. In an alternate embodiment voice playback 48
is replaced by an audio synthesizer capable of creating voice and music
from data stored in computer 24. Telephone jack 44 is a standard jack
compatible with a standard domestic telephone cable. All these items are
commercially available as is known to those skilled in the art.
Card reader 16 is a typical magnetic card reader used to read coded data
stored in a magnetic strip on a credit or debit card. Credit cards and
debit cards typically have information such as the account name, the
account number and the expiration date of the card encoded and deposited
on their magnetic strip. Card readers such as card reader 16 contain
circuitry which reads the encoded data and sends that data to computer 24
for use in validating the card.
An alternate embodiment of the electronics of a gift certificate dispensing
device 10 is shown in FIG. 3. In FIG. 3 a card reader 50 with integral
modem is used to automatically dial a credit card service for verification
of a credit card passed therethrough. A telephone switch 52 under control
of peripheral control device 30 connects the modem in card reader 50 to
public telecommunications channel 46. This embodiment offloads some of the
processing required by computer 24 at the cost of a more expensive card
reader and some commercially available switching logic. The embodiment
shown in FIG. 3 does not have the voice synthesizing circuitry shown in
FIG. 2. Although tests have shown a synthesizer effect between the screen
displays on monitor 12 and the voice messages generated by playback 48, a
design decision may be made to remove the synthesizer circuitry to reduce
system cost. All other electronics are the same as in FIG. 2.
In yet another alternate embodiment (not shown), a second monitor, a second
touch screen and a second card reader are mounted on the wall 13 opposite
monitor 12. The second monitor, the second touch screen and the second
card reader are connected to computer 24 such that a second terminal is
provided for selecting and printing gift certificates. Computer 24
controls the operation of both sets of monitors, touch screens and card
readers as two separate tasks. Access to common resources such as laser
printer 26 and modem 42 is arbitrated by computer 24. Envelopes and
printed gift certificates are still dispensed through slots 20 and 18,
respectively.
In the preferred embodiment access to the electronics of dispensing device
10 is limited. Only touch screen 14 and card reader 16 are readily
accessible to the user. The remainder of the electronics are secured
behind the access door.
Also, in the preferred embodiment, temperature sensor 36 mounted inside
gift certificate dispensing device 10 measures the ambient temperature
within dispensing device 10 and reports that temperature to computer 24.
If the measured ambient temperature rises above 85 degrees Fahrenheit
computer 24 automatically shuts down the electronics of device 10 to avoid
damage to electronic components.
Gift certificate dispensing device 10 can operate independently or within a
network. Networked operation of the dispensing devices is preferred since
it eases the requirement for local security. In the preferred embodiment a
number of gift certificate dispensing devices 10 are connected by
telephone to a main computer. The main computer can poll dispensing
devices to determine if a dispensing device has been disconnected or has
lost power, can execute diagnostic tests remotely to expedite detection of
hardware failure and can monitor devices for unauthorized access or
vandalism.
FIG. 4 is a block diagram representative of a network of gift certificate
dispensing devices 10 coordinated by a main computer. In FIG. 4, gift
certificate dispensing devices 10.1 through 10.N are connected through
public telecommunications channel 46 to main computer 60. Transactions
entered at one of the devices 10 are transmitted to computer 60 over
channel 46. Computer 60 in turn accesses one or more credit card
authorization computers 62.1 through 62.M through channel 46 to receive
credit card authorization. Authorization is then granted by computer 60 to
the appropriate dispensing device 10.
Computer 60 is connected to a printer 64 for printing transactions either
as they occur or as a batch at predetermined time intervals. In the
preferred embodiment computer 60 is a PC compatible computer. Purchases
made through gift certificate dispensing devices 10. 1 through 10.N are
accumulated in computer 60. Requests for payment (debits to credit card
accounts) for those purchases are either submitted electronically through
public telecommunications channel 46 to computer 62 or submitted as a bill
printed from printer 64. In a like manner, merchants are notified of
purchases of gift certificates issued in their name and of the code
numbers of the certificates issued either through channel 46 or through a
report printed by printer 64.
Steps have been taken to ensure secure operation of gift certificate
dispensing devices 10. In the preferred embodiment, device 10 powers up
inoperative. In order to become operative, it must establish communication
with computer 60, download a unique security code and appropriately verify
that code.
Computer 60 can at any time render any device 10 in the network inoperative
by sending it a shut down command. Reception of the shut down command
causes a device 10 to destroy sensitive program code and data and enter a
special system shut down routine that disables the user interface. A
representative system shut down routine is shown in FIG. 6 and described
later. This is a useful security feature that can be used to disable a
device 10 when computer 60 detects a failure or impending failure.
Gift certificates are printed with an intricate multicolored design on
faded parchment paper and embossed with holographic foil. The type of
paper, the ink and the amount of detail are chosen to make copying
difficult. Embossing the certificate with holographic foil makes
counterfeiting more difficult. In the preferred embodiment, the
holographic foil may be obtained from and applied by Larkin Industries,
St. Paul, Minn.
A representative gift certificate is shown in FIG. 12. Gift certificate 200
is a standard size sheet of faded parchment paper divided into three
sections 202, 204 and 206 with perforations 208 for easy separation of the
sections. Section 202 is used to print a receipt for the transaction. The
name and account number on the credit card is printed along with name of
the recipient, the date, the charges for the purchase and the dispensing
device 10 from which the certificate was purchased. In the preferred
embodiment, a service charge per certificate is included in the total
charges. Section 204 is used to display the name of the intended
recipient, a message such as "Happy Birthday" or "Thank You" and the name
of the purchaser. Section 206 is the section of the gift certificate that
is redeemed to purchase merchandise from the intended retailer.
In the preferred embodiment, during production each section 206 is
imprinted with a unique control code (not shown) and silver embossed with
a hologram 210. The code imprinted is matched to the name of the intended
recipient during the sale of the certificate and the code and the name of
the recipient are then communicated to the intended retailer. When the
certificate is redeemed the code can be compared against a list of
expected codes and verified for authenticity. In an alternate embodiment,
the control code could be implemented as a bar code that can be scanned
with a bar code reader. In another alternate embodiment, the control code
could be implemented as a magnetic ink character recognition (MICR) number
and used in a fashion as commonly known, particularly in the banking
industry.
A logo representative of the company operating the particular gift
certificate dispensing device 10 is printed at 212 and 214. A bit-mapped
graphic or logo representative of the intended retailer and, if requested,
a retailer control code are retrieved from nonvolatile memory device 28
and printed to location 216 of certificate 200 during certificate
printing. Retailer logos are obtained by scanning a design provided by the
retailer and storing the resulting image to nonvolatile memory device 28.
Purchasers receive certificate 200, remove section 202 for their records
and send sections 204 and 206 to the intended recipient. The recipient
receives sections 204 and 206, detaches 204 from 206 and redeems section
206 at the designated store.
Rather than purchasers of certificate 200 sending sections 204 and 206 to
the intended recipient, dispensing device 10 can include a mechanism for
accepting and holding certificate 200 for subsequent delivery to a
commercially known mail system, such as the U.S. mail service or some
other private commercial publicly known mail system. The mechanism would
be under user control and may include issuing the certificate and an
envelope to the user who then appropriately places the certificate in the
envelope and returns the envelope to the dispenser through a slot or other
mechanism. Alternatively, dispensing device 10 could retain the
certificate for non-user preparation of it before delivery to a known mail
system.
It is understood that certificates need not be three sections as shown for
certificate 200. A certificate may be, as well for example, only two
sections. The first section would be useable as a negotiable certificate
for the selected amount of goods and services. The second section would be
separated by a weakened line from the first section and be a receipt for
the cost of the transaction. In such a situation, computer 24 would be
programmed to include first mechanism for receiving from the user a
selected amount for the first section of the certificate and preparing for
printing the amount on the first section. The program would also include
means for calculating a cost of transaction which would be an incremental
amount greater than the user selected amount. The incremental amount would
be a service fee as indicated at box 310 in FIG. 9. The program would also
include second mechanism for preparing for printing a receipt on the
second section of the certificate to include at least the cost of
transaction as indicated. Thus, such a certificate when completed would
include at least a selected amount for negotiable use for goods and
services on the first section of the certificate and a cost of the
transaction as a receipt on the second section of the certificate.
Gift certificates are stored in a bonded printer. Only bonded authorized
service personnel can obtain paper and install it in the printer. Supplies
of paper in each device 10 are checked randomly for integrity.
The value of a certificate 200 cannot exceed a predetermined amount. In
addition, each device 10 monitors use of each credit card and prevents
charging more than a predetermined limit in a designated time period. In
networked systems this protection against credit card abuse can be
extended to all gift certificate dispensing devices 10 in the network.
Each certificate is printed with an expiration date to encourage timely
redemption. To further enhance security, participating stores are
requested to redeem certificates for merchandise only and to request
identification while redeeming a certificate.
In use, on receiving power, computer 24 executes a power-on self test. In a
PC compatible computer this test is a resident program that is typically
executed out of ROM (read only memory). The power-on self test checks
system dynamic memory, the system board, nonvolatile memory device 28 and
monitor 12. Upon successful completion, computer 24 reads up a portion of
its programming from nonvolatile memory device 30 and begins executing a
system initialization program. If computer 24 is unable to successfully
complete the power-up self test, a message to that effect is displayed on
monitor 12 and gift certificate dispensing device 10 is disabled.
A control flow program representative of a system initialization for the
present invention is illustrated in FIGS. 5a and 5b. The routine shown is
written for a networked environment. It should be obvious to one skilled
in the art that this routine is readily adaptable to independent operation
of a gift certificate dispensing device.
The routine is entered at 70 after successful execution of the power-on
self test. First, communication is established with main computer 60. At
70 an attempt is made to initialize modem 42. At 72 a check is made to see
if the modem is ready. If not, at 74 a message is displayed on monitor 12
detailing the error and requesting service.
If at 72 the modem is found to be ready, at 76 a telephone call is made to
main computer 60 and a security code downloaded from computer 60 to
computer 24. At 78, the downloaded security code is compared against a
code stored on nonvolatile memory device 28. If the two codes match, node
security has been verified. Retry count is set to zero and control moves
to 82 to initialize laser printer 26. If the two codes do not match, a
system shutdown routine is called at 80 to secure the gift certificate
dispensing device.
After link security has been verified at 78, at 82 an attempt is made to
initialize printer 26. A check is made at 84 to see if printer 26 is
ready. If not, at 86 computer 24 executes a one minute wait, at 88 the
retry count is incremented and at 90 a check is made to see if the number
of initialization attempts equals three. If so, at 92 a telephone call is
placed through modem 42 to main computer 60 and the error is logged.
If at 84 printer 26 is determined to be ready, a check is made at 94 to see
if printer 26 has blank certificates. If not, control moves to 92, a
telephone call is placed through modem 42 to main computer 60 and the
error is logged.
If at 94 printer 26 is determined to have a supply of blank certificates,
control moves to 96 where touch screen 14 is initialized. At 98 a check is
made to see if touch screen 14 is ready. If not, control moves to 92 to
log the error. If touch screen 14 is ready, at 100 card reader 16 is
initialized and at 102 a check made to see if card reader 16 is ready. If
not, control moves to 92 to log the error. If card reader 16 is ready, at
104 the main program is initiated.
On successful completion of the initialization program of FIGS. 5a and 5b,
computer 24 enters the main program. The main program will now be
described from the standpoint of the user interface.
The following discussion is a description of one embodiment of the screen
displays and user interface for a gift certificate dispensing device. It
should be understood that logical flows other than that described could be
implemented without departing from the spirit and scope of the present
invention. In one embodiment, the main program starts with the Attractor
module shown in FIG. 9. The Attractor module is an endless loop during
which a sequence of display screens is shown on monitor 12. The sequence
of display screens is intended to familiarize the consumer with the gift
certificate product itself and with the method used to purchase a gift
certificate. The loop is terminated by the detection of a touch on touch
screen 14. FIG. 9 shows a representative sequence of display screens used
while waiting for the touch on touch screen 14. At 300 a welcome screen is
displayed. At 302, a list of participating retailers is displayed. At 304,
some examples of completed gift certificates are shown. At 306, a list of
the types of credit cards that can be used is displayed. At 308,
instructions on use of magnetic card reader 16 are displayed. At 310,
transaction charges are explained. At 312, a graphic demonstrating design
of a custom gift certificate is displayed. At 314, a graphic illustrating
the printing and dispensing of a gift certificate is displayed. And at
316, a graphic describing the company that owns the particular gift
certificate dispensing device is displayed (in this case the company is
THE GIFT CERTIFICATE CENTER, INC. or GCC). The routine continues scrolling
through screens 300 through 316 until a touch is detected on touch screen
14.
In the preferred embodiment, a combination of voice and screen messages is
used to guide the customer in a purchase. Once a touch is detected,
control moves to the routine shown in FIG. 10a. FIG. 10a illustrates the
sequence of screen displays shown while choosing the retailer to be shown
on the purchased gift certificate. The routine is entered at 320 where a
screen is displayed with clearly marked areas labeled "How to use the
GCC", "Browse" and "Start Shopping". At the same time a welcoming message
is broadcasted over speaker 23. Computer 24 then waits for a selection
made by touching within the marked areas on touch screen 14. At 320, as in
the remaining screens of FIGS. 10a through 10c, if no touch is detected
within a first predetermined period a prompt such as "Please touch the
screen to continue" is displayed on monitor 12. A second predetermined
period is allowed to pass. If no touch is detected yet, a prompt such as
"Please make your selection now" is displayed. Then if no touch is
detected within a third predetermined period, control reverts to the
Attractor module shown in FIG. 9.
If, at 320, the area labeled "How to use the GCC" is touched, control moves
to 322 where a short demonstration of the steps needed to complete the
purchase of a gift certificate is shown. At any time during that
demonstration a touch on the area of the screen marked "Go Back" will
terminate the demonstration display and move control back to 320. In any
event, after the demonstration concludes, control moves back to 320.
If, at 320, the area labeled "Browse" is touched, control moves to 324
where an abbreviated step-through of the demonstration of 322 is shown. At
any time during the step-through a touch on the area of the screen marked
"How to Use the GCC" will terminate the demonstration display and control
will move to 322. A touch on | | |
