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Description |
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BACKGROUND OF THE INVENTION
The commercial recording industry, while profitable, has a number of logistical problems. For example, recording companies often cannot produce and distribute sufficient copies of popular recordings within a period of time that is fast enough to
take advantage of the popularity peak for the recording. Invariably there are lost sales by virtue of the fact that some consumers cannot obtain copies of a recording until after the popularity of that recording has ebbed. Another problem for recording
companies is the large investment required in materials, labor and equipment for reproducing thousands and sometimes millions of copies of a recording.
On another scale, the retailer of commercial recordings, in order to provide customers with a large selection, must have a considerable inventory investment. Quite often, because of changes in the popularity of various types of music, the
retailer is left with stock that can only be sold below the retailer's cost. The retailer also has costs associated with transportation and shoplifting.
Another phase of the problem in the recording industry may be viewed from the perspective of the consumer. The consumer must travel to a music store to make a purchase or wait a long time for a mail or phone order through a standard music club
to arrive. Often, in the case of very popular recordings, the consumer must wait to obtain his copy because the retailer is temporally sold out. Another problem faced by the consumer is his lack of choice in selecting the recordings he wishes to
purchase. Specifically, the vast majority of recordings are albums containing a number of musical selections. If the consumer wishes to obtain copies of only one or two of the selections in an album, he is often forced to purchase the entire album
because the desired selections are not available as singles.
The recording industry produces a large amount of recorded material for distribution to the public. The industry's distribution system enables only a relatively small number of recorded works to be packaged and sent to retail outlets for
purchase by the consumer. Unless the consumer is familiar with artists or has heard the recording on the radio or television and remembers the title of the recording and/or the artist's name, the consumer has no knowledge of what is in the wrapped
package and has no opportunity to listen to the recording. Consequently, large amounts of commercial quality music go unpurchased.
Systems presently exist for vending recordings in non-traditional ways. In one variation of such a system, a customer uses a specialized vending machine, typically located in a music store, to enter the title of requested music programs that she
would like on a custom recording. Data representing the music is transmitted from a central station to the vending machine where a custom recording is produced.
Some radio stations, particularly public radio stations broadcasting non-musical programs, broadcast an ordering number after each program which can be used by customers to call the radio station and order a transcript or a copy of the program.
In another type of system, a customer calls into a music ordering company. An operator talks to the customer, getting billing and shipment information as well as the titles of musical programs that the customer wants to purchase. The music
ordering company holds an inventory of prerecorded selections, much like a music store, and ships the requested albums or singles to the customer. For radio stations which have set play lists that are shared with the music ordering company, a customer
can give the operator the date, time and radio station of a program which she heard, and, if that radio station uses a set play list that is shared with the music ordering company, those particular prerecorded albums and singles can be identified and
shipped to the customer. Overwhelmingly, however, public radio stations are the only stations that use set play lists.
SUMMARY OF THE INVENTION
The present invention relates to a method and a system allowing a consumer to listen to the radio and use a telephone to order a custom recording of musical programs which she heard broadcasted on the radio. A customer uses her telephone to call
into the system and gives the date, time and broadcaster of when she heard each requested program broadcasted. The system then creates a custom recording of the requested programs and ships it to the customer.
The system stores copies of broadcasted programs on a program storage unit which has a database module for indexing the stored programs by time, date and broadcaster information. The system further includes a request processing unit for
receiving and processing remote customer requests for custom recordings, and a network interface for linking remote requests appliances to the system. Interconnected to the program storage unit and the request processing unit is a central duplication
station. The central duplication station is responsive to information from the request processing unit and creates a custom recording of requested programs. The system also includes a shipping unit for shipping custom recordings to customers.
BRIEF DESCRIPTION OF THE DRAWINGS
FIG. 1 is a block diagram of a radio station program distribution system according to the present invention, shown in conjunction with a radio station, a customer, and their interaction with the system.
FIG. 2 is a diagram of fields in a program table on a database containing an entry for each program stored on the system.
FIG. 3 is a diagram of fields in a broadcast table on a database containing entries for each occasion that a program was broadcast on a participating radio station.
DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENT
The radio station program distribution system of this invention allows customers, from the convenience of their own telephones, to order custom recordings of music heard on the radio. A customer calls into the system and identifies musical
programs she would like on her custom recording by giving the time, date and broadcaster relating to when she heard the program broadcast on the radio. The system will tell her the title and artist who performed the music, offer her a preview of the
music, and allow her to confirm that she has identified the programs she desires. After she has requested all of her desired programs and has given billing and shipment information, the system creates a custom recording containing her programs. This
custom recording is then shipped to the customer. It is anticipated that television stations, cable systems and satellite broadcasters that broadcast music or music videos could participate in the system of this invention, and as such the term "radio
station" in the specification and claims should be interpreted to include all forms of broadcasters.
Referring now to FIG. 1, a radio program distribution system 8 stores copies of broadcasted programs on a program storage unit 62 which has a database module 64 for indexing the stored programs by time, date and broadcaster information. The
system 8 further includes a request processing unit 10 for receiving and processing remote customer requests for custom recordings, and a network interface 30 for linking remote requests appliances to the system. Interconnected to the program storage
unit 62 and the request processing unit 10 is a central duplication station 70. The central duplication station 70 is responsive to information from the request processing unit 10 and creates a custom recording of requested programs. The system 8 also
includes a shipping unit 76 for shipping custom recordings to customers 40.
A radio station 50 broadcasts music and other programs over public air waves 56. The radio station 50 operates in a conventional manner, having a system for storing music 54 and a broadcasting antenna 52. A radio station 50 needs to participate
in the radio station program distribution system 8 in order for the system 8 to be able to identify programs based on time, date and broadcaster. A radio station 50 that participates in the system 8 has a transmittal unit 58 which transmits to the
system 8 program information pertaining to programs that are broadcasted. The program information transmitted by the transmittal unit 58 is sufficient to identify the title of the program, the artist, royalty information, as well as the time, date and
broadcaster that this program was broadcasted.
The program information that is transmitted by the transmittal unit 58 comprises an identifying reference tag unique to the program, as well as the time, date and broadcaster of the program's broadcast. The reference tag is then used by a
database to identify the title, artist, and royalty information of the program. In one embodiment, the transmittal unit 58 comprises electronic components for transmitting electronic data representing the program information by radio waves or over a
telephone or data network. If the information is transmitted over radio waves, it could be transmitted either over a subcarrier of the frequency on which the radio station normally broadcasts or over a separate frequency. It is envisioned that as
communications technology proceeds forward, there will be alternative ways which are more efficient to transmit the program information.
In an alternative embodiment, the transmittal unit 58 comprises a log book containing entries sufficient to represent the program information. A radio station 50 using a log book as its transmittal unit 58 transmits the program information
contained in the log book by delivering a photocopy of the log book entries for each day to the system 8. Alternatively, the transmittal unit 58 could comprise the regular radio broadcast in conjunction with a person at the system 8 listening to a radio
tuned to the frequency of the radio station 50 and transcribing program information. The key requirement of the transmittal unit 58 is that it functions to transmit to the system 8 a log of program information tracking broadcasted programs.
While it is not necessary that the transmittal unit 58 transmit continuously, it is advantageous so that the system 8 will have time and date information identifying programs contemporaneously as the programs are broadcasted. This allows a
customer 40 to call the system 8 immediately upon or after hearing a program that was broadcasted and to be able to hear the title, the artist and a preview of the program before completing an order. It is possible for the system 8 to work, however, if
the transmission occurs only at spaced intervals, such as hourly or daily.
A receiving unit 60 receives the transmission of program information from each participating radio station 50. It is anticipated that standard commercial communications and data equipment could be configured to form the receiving unit 60.
A program storage unit 62, with a database module 64, stores and indexes programs. The program storage unit 62 preferably is a computer having large data storage capabilities, capable of storing music in a digital format. The database module 64
is a standard database management system indexing programs stored on the program storage unit 62.
New musical selections are loaded into the program storage unit 62 by copying data representing the music from a computer disk, or by copying a data transmission from the publisher of that piece of music, or in other conventional ways. To
maintain the highest quality for reproduction, the program storage unit 62 stores programs in a digital format rather than an analog format.
Referring now to FIG. 2, the database module 64 has a program table 80. For each program loaded on the system 8, an entry in the program table 80 is created. The program table 80 contains fields for a unique reference tag 82, location in data
storage for the program 83, title 84, artist 85, royalty information 86, and multiple fields for reference tags to similar programs 87. Using the reference tag 82, information about a particular program, as well as an audio copy of that program, can be
accessed.
Referring now to FIGS. 1 and 3, the database module 64 also has a broadcast table 90. For each program broadcasted by a participating radio station 50, an entry in the broadcast table 90 is created. The broadcast table 90 contains fields for
time of broadcast 92, date of broadcast 94, broadcaster (i.e. radio station) 96, and a reference tag 98 for the broadcasted program corresponding to an entry in the program table 80.
When the receiving unit 60 receives program information from the transmittal unit 58, this program information is written into a record in the broadcast table 90. Receiving and creating entries in the broadcast table 90 of the database module 64
is an automatic function programmed into the receiving unit 60 and the database module 62.
Referring now to FIG. 1, in a preferred embodiment, a computer, possibly the same computer as is used for the program storage unit 62, forms the core of a request processing unit 10. The request processing unit 10 could, however, be comprised of
a group of telephone operators having access to information in the database module, but it is envisioned that this embodiment would be less efficient and more costly than an automated computer-based request processing unit 10.
The request processing unit 10 is connected to the national telephone network 34 via a network interface 30, with the capability of utilizing multiple telephone connections simultaneously. The network interface 30 should have a flexible
capacity, permitting upgrades to allow more customers to be connected simultaneously as demand for the system 8 changes in a given market.
The request processing unit 10 has several modules designed for offering particular features. A touch tone decoder module 16, formed from standard telecommunications equipment such as that found in conventional voice mail systems, allows the
request processing unit 10 to interpret and respond to tone signals generated by buttons being pushed on a touch tone telephone 42. Additionally, human operators 20 serve as part of the request processing unit 10, permitting interaction with customers
40 who do not have or do not wish to press buttons on a touch tone telephone 42, as well as to collect information such as a shipment address which is cumbersome to enter by button presses on a touch tone telephone 42.
The request processing unit 10 has a confirmation module 22. The confirmation module 22 sends to the database module 64 a set of date, time and broadcaster information entered by a customer 40. The database module 64 uses this information to
identify which broadcasted program corresponds to the customer's 40 request, and sends information about that program back to the confirmation module 22. The confirmation module 22 then prompts the customer 40 with the title of a program and the
artist's name, and asks the customer 40 if the system 8 has identified the program that she would like to order. The confirmation module 22 then asks the customer 40 to confirm this order by pressing certain buttons on her telephone 42.
The request processing unit 10 has a preview module 12 which is used in conjunction with the confirmation module 22. The preview module 22 sends the database module 64 a set of date, time and broadcaster information entered by a customer 40.
The database module 64 uses this information to identify which broadcasted program the customer has requested, and retrieve from the program storage unit 62 data representing an excerpt from the program. This data is sent to the preview module 12, which
plays a small portion of a program for the customer 40, helping the customer 40 to determine whether or not the program identified by the system 8 is a program that she would like to order. The length of preview segments played by the preview module 12
can be set by the operator of the system 8.
A menu selection module 18 of the request processing unit 10 allows the customer 40 to select certain items from menus that are given over the telephone. One function of the menu selection module 18 is to allow the customer 40 to choose the
radio station from a menu of participating stations. Another function of the menu selection module 18 is to allow the customer 40 to enter an approximate time or a time range, and then to pick the desired program from a menu of programs broadcasted
within that time range or temporally close to the entered time. This list is obtained by retrieving information from the database module 64 corresponding to programs broadcast within a time range by a particular broadcaster. The menu selection module
18 also is used to select similar programs from a list provided by the request processing unit 10. This list of similar programs is entered by the operator of the system 8 into the program table 80. The system 8 may optionally be set to always present
customers with a menu of similar programs or programs broadcasted temporally close to the entered time.
A customer 40 uses a telephone 42 to call into the request processing unit 10 and to order a custom recording. The customer 40 presses buttons on the telephone 42 to enter the time, date and broadcaster of a particular musical program she heard
broadcasted on the radio 46. The request processing unit 10 tells the customer 40 the title and the artist who recorded the musical program, and asks the customer if she would like to confirm the order, hear a | | |
