 |
Description  |
|
|
FIELD OF THE INVENTION
The invention relates to providing a sound-impaired user of a Text
Telephone Device (TDD) with equal access to a telecommunications network.
BACKGROUND OF THE INVENTION
A person who uses a TDD typically suffers from a hearing and/or sound
impairment. To place a call to a person who is not so impaired, a TDD user
has to (a) dial via the TDD an 800 service telephone number associated
with a so-called relay service and (b) then send via the TDD the telephone
number of the unimpaired person. The relay service responsive thereto
places a call to the entered telephone number and then bridges the latter
call with the TDD call by translating text entered via the TDD into speech
for presentation to the unimpaired person and translating a spoken
response into text for presentation to the TDD user. It can be appreciated
from the foregoing that a call from the unimpaired person to the TDD user
would also be placed via the relay service. Moreover, if the TDD user has
a need to access other telephone services, such as directory assistance,
alternate billing (e.g., collect call), or any other operator service,
then such access needs to be placed via the aforementioned relay service
so that the TDD user's request may be translated accordingly.
It can be appreciated from the foregoing that in most instances, other
than, e.g., placing a call to another TDD user, a TDD user does not have
the same level of access to a telecommunications network as a nonTDD user
does, since a TDD user has to place most of his/her calls through a relay
service. In this respect, a TDD user is not provided with equal access to
a telecommunications network, as mentioned above.
SUMMARY OF THE INVENTION
We have recognized that a TDD user may enjoy equal access to a
telecommunications network by simply arranging the network so that it
tracks, in accord with an aspect of the invention, whether the calling and
called devices (e.g., station set, TDD, etc.) are functionally compatible
with one another and directs a call to a relay service only if such
devices are incompatible. We have further recognized that the so-called ii
digits of a caller's ANI may be used, in accord with an aspect of the
invention, as a mechanism for tracking such compatibility and thus provide
such equal access. Specifically, if, in accord with an aspect of the
invention, the ii digits associated with the calling and called station
devices indicate that the devices are compatible with one another, then
the associated call may be forwarded directly to the called station. If
not, then the call is redirected to a particular service, e.g., a relay
service, so that the call may be processed in a way to account for such
incompatibility. However, in practically most instances the TDD user is
provided with equal dialing access and is only linked to a relay service
when the ii digits respectively associated with the calling and called
stations reflect such incompatibility.
BRIEF DESCRIPTION OF THE DRAWING
In the drawing;
FIG. 1 illustrates a telecommunications network in which the principles of
the invention may be practiced; and
FIG. 2 illustrates a layout of a data record that is associated with a
telephone caller in which the data record is stored in a database
associated with the HandOff (HO) switch of FIG. 1.
DETAILED DESCRIPTION
In an illustrative embodiment of the invention, telecommunications network
200, FIG. 1, includes, inter alia, a plurality of interconnected toll
switching (TS) offices, three of which are shown in the FIG. namely, TS
205, TS 210 and TS 215. Such toll switches, which may be, for example, the
well-known NO. 4ESS switch available from AT&T, are also interconnected
via the well-known Common Channel Signaling (CCS) network 150. The toll
switches use CCS network 150 and signal transfer point (STP) 225 to
exchange data messages with one another in order to establish a telephone
connection from an originating toll switch, e.g., TS 205 to a destination
toll switch, e.g., TS 210. Network 200 also includes a so-called Hand-Off
(HO) switch 250, which may be, for example, the aforementioned No. 4ESS
switch, and which operates to provide special call handling functions.
That is, if a toll switch determines that a call needs to be processed in
accordance with some special call processing function then the toll switch
forwards the call to the appropriate HO switch so that the call may be
processed in accord with the determined function.
More specifically, assume that the user of TDD T1 desires to place a call
to conventional station set S1 associated with a voice user. The user of
TDD T1 may do so, in accord with the invention, by dialing directly the
telephone number of station S1, rather than the telephone number of a
relay service as was priorly done. Local Central Office (CO) 25,
responsive thereto, collects the dialed digits, identifies the calling
party's interexchange carrier, which in the present case is assumed to be
network 200, and forwards the call as well as the called telephone number,
caller's ANI including the associated ii digits, to TS 205. TS 205,
responsive to receipt of the call, accesses its associated local database
206 using the caller's ANI to determine if the caller subscribes to the
inventive calling service. If that is not the case, then the call is
processed in a conventional manner. Otherwise, TS 205 forwards the call to
HO switch 250. That is, TS 205 forwards the call via communications path
216 and forwards the call data (Caller's ANI, ii digits, called number,
and service type indicator) associated with the call via CCS network 150
and Signal Transfer Point 225. Responsive to receipt of the call and
associated call data (information), HO switch 250 accesses its associated
database 260 to obtain data records associated with the calling and called
numbers, respectively. An illustrative example of such a record is shown
in FIG. 2.
Specifically, a data record comprises a number of fields including fields
401 through 403 for respectfully storing the associated ANI, ii digits (or
code) and a Communications Protocol Indicator (CPI). For a TDD device, the
ii field of the associated record may contain a value of 60, 66 or 67
based on the type of billing that is applied to telephone calls
originating over the telephone line connected to the particular TDD. For
example, a value of 60 indicates that the associated telephone line is a
plain old telephone line and calls originating over that line are to be
billed accordingly. A value of 66 indicates that the telephone line is a
hotel telephone line that requires real time billing, and a value of 67
indicates that a billing restriction is associated with the particular
telephone line, in which the ANI for that telephone line is stored in the
associated ANI field. As will be discussed below, the CPI indicator
identifies the communications protocol employed by the associated station.
Such protocols include Baudot, ASCII, speech, facsimile (G3 or G4), etc.
Returning to FIG. 1, HO switch 250 then compares the ii digits contained in
the records obtained from database 260. If the ii digits for the calling
party match the ii digits for the called party, then HO switch 250 in a
conventional manner forwards the call towards its intended destination. If
they do not match, then HO switch 250 forwards the call to TS 215 along
with a routing number indicating that the call is to be forwarded to relay
service 300. TS 215, in turn, routes the call and the associated calling
information to relay service 300, whereat the calling information is
displayed on the display of a terminal operated by a relay service
attendant. In forwarding the call, HO switch 250 also includes the
contents of the CPI field of the associated record in the call information
that is delivered to relay service 300. Relay service 300, in response to
receipt of the call and associated call information, establishes, in a
conventional manner and via CO 75, a call connection to conventional
station set S1. The service attendant then bridges the incoming and
outgoing calls and performs a translation function, i.e., translating
speech into text for delivery to TDD T1 and translating text from TDD T1
into speech for delivery to voice station set S1.
Thus, in accord with an aspect of the invention, TDD T1 is provided with
equal access to network 200 and therefore may place a call to another
party by dialing directly the telephone number of that party, rather than
the telephone number associated with a relay service, e.g., relay service
300.
If the above-described call originated from station S1, then TS 210
recognizes that station S 1 subscribes to the inventive service and
forwards the call to HO switch 250. As before, switch 250 then routes the
call to relay service 300 since the ii digits associated with the station
S1 telephone number would be different from the ii digits associated with
TDD T1 telephone number. However, in the instance where station S1 places
a call to another voice type station set, then the ii digits for the
calling and called stations would match and the call would be forwarded
directly to the called station, as is done conventionally.
Assume at this point that the user of TDD TI places a call to TDD T2. When
the call arrives at HO switch 250 and switch 250 obtains the database 260
records for the calling and called telephone stations then, as mentioned
above, switch 250 will find that the values of those ii digits match and,
therefore, forwards the call to TDD T2 via TS 215 if the contents of the
CPI fields of those records also match. Upon receipt of the call, TS 215
then forwards the call directly to TDD T2 via CO 50. If, however, the CPI
fields do not match, indicating that the calling and called devices use
different communications protocols, than the call is forwarded to relay
service 300, in the manner discussed above.
In the event that the TDD T1 user desires to obtain operator services, then
all that the user needs to do is place a 0+ call as is done
conventionally. In such an instance, CO 25 responsive to the dialed digit
0 forwards the call to TS 205, even though TS 205 is not a so-called
Operator Service Position System which handles operator services calls.
More particularly, when CO 25 translates the caller's ANI to determine the
caller's interexchange carrier for operator services, then the results of
the translation will identify TS 205. Accordingly, CO 25 forwards the call
to TS 205. Thus, calls originating at a TDD are routed to the same toll
switch, e.g., TS 205. TS 205 responsive to receipt of the call and
resulting database 206 lookup, forwards the call to HO switch 250.
Similarly, HO switch 250 obtains the record for the calling number from
database 260 and then forwards the call via TS 215 to a special operator
services platform OSP 350 that is designed to provide operator services to
subscribers that are sound impaired. In forwarding the call, HO 250
includes the contents of the CPI field of the associated record in the
call information for delivery to OSP 350 so that the latter may use the
proper communications protocol when communicating with TDD T1.
The foregoing is merely illustrative of the principles of the invention.
Those skilled in the an will be able to devise numerous arrangements,
which, although not explicitly shown or described herein, nevertheless
embody those principles that are within the spirit and scope of the
invention. For example, although the foregoing was discussed in terms of
TDD type calls, it is apparent that the claimed invention may be used in
other telephone calling arrangements, such as facsimile calls. That is, in
a facsimile call if the ii digits for the calling and called numbers do
not match--meaning that the calling and called devices are not
compatible--then the call is either not completed, or redirected to a
special platform that is adapted to reconcile the problem. As another
example, the function performed by HO switch 250 may be implemented in
each toll switch. As another example, in multimedia services the ii digits
may be used to determine if voice and data paths need to be established
between the calling and called parties. That is, if a call is placed via a
so-called video telephone to a conventional telephone station set, then
the network element processing the call only needs to establish a voice
path since the ii digits of the called device will indicate that it is not
a video device.
* * * * *
|
|
 |
|
 |
Description |
|
