A method to provide a highly intelligent, automated diagnostic system that identifies the need to replace specific parts to minimize machine downtime rather than require extensive service troubleshooting. In particular, a systematic, logical test analysis scheme to assess machine operation from a simple sensor system and to be able to pinpoint parts and components needing replacement is provided by a series of first level of tests by the control to monitor components for receiving a first level of data and by a series of second level of tests by the control to monitor components for receiving a second level of data. Each of the first level tests and first level data is capable of identifying a first level of part failure independent of any other test. Each of the second level tests and second level data is a combination of first level tests and first level data or a combination of a first level test and first level data and a third level test and third level data. The second level tests and second level data are capable of identifying second and third levels of part failure. Codes are stored and displayed to manifest specific part failures.
A method and apparatus for monitoring the quality and performance of a product that utilizes end user serviceable components and consumables. In illustrative embodiments, a calibration procedure is employed to determine when and if sub-standard third party replacement components are employed. If such a component is detected, a notification is made to the end user or a service provider. Under certain conditions, the product can be disabled. In another embodiment, electronic labels are employed within the replaceable components. The electronic labels are used to determine the source and quality of the replaceable components, and to interface to sensors which can monitor the consumption of consumables, or for other purposes. Warranty and service costs can be established based on the utilization of the present teachings.
In an optical printer which performs image recording by using plural laser beams, there is a case where abnormality can not be normally confirmed even if a test pattern is recorded. In order to prevent such a problem, an electrophotographic apparatus is provided to drive each of the plural laser beams according to inputted image data, and to perform scanning on scan paths mutually different on an identical recording medium with the plural laser beams. In this apparatus, any one of the plural laser beams is driven within a predetermined area to record the test pattern.
A method and apparatus for monitoring the quality and performance of a product that utilizes end user serviceable components and consumables. In illustrative embodiments, a calibration procedure is employed to determine when and if sub-standard third party replacement components are employed. If such a component is detected, a notification is made to the end user or a service provider. Under certain conditions, the product can be disabled. In another embodiment, electronic labels are employed within the replaceable components. The electronic labels are used to determine the source and quality of the replaceable components, and to interface to sensors which can monitor the consumption of consumables, or for other purposes. Warranty and service costs can be established based on the utilization of the present teachings.
A system which provides a continuous indication of the operating integrity, of an entire image capture and processing system without the need for interfering with document throughput or the need for special paper test documents to be inserted into the scanning path. The system monitors performance from document presentation and scanner output, through image processing. It schedules maintenance of the system on an actual as needed basis. It continuously collects and monitors the imaging characteristics from work documents being processed and calculates a projected date at which maintenance will be required in order to retain system operating integrity. Minimum and maximum video values are collected from the output of each picture element sensor for each document. A running indication of system integrity is stored in a white trend array and a black trend array. These arrays are adjusted after an interval of time or one or more documents have been processed. The change in value of a trend array element depends upon whether the change indicated by the processing of the previous document indicates a deterioration of performance or a return to acceptable performance by the image capture system. After a further interval, the arrays are shifted in parallel to develop a maximum trend and a minimum trend for each picture element.
