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Method and apparatus for processing customized group reward offers    
United States Patent6128599   
Link to this pagehttp://www.wikipatents.com/6128599.html
Inventor(s)Walker; Jay S. (Ridgefield, CT), Jindal; Sanjay K. (Wilton, CT), Weir-Jones; Toby (Stamford, CT)
AbstractThe present invention is an apparatus for providing and managing a customized reward offer to an affinity group sponsor based on the aggregate performance of members of the group. The apparatus includes a processor configured to accesses historical aggregate data associated with the affinity group. The processor is further configured to determine a performance target associated with the affinity group. The processor is also configured to determine aggregate performance data based on the historical data and determine a performance target based on the aggregate performance data.
   














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Drawing from US Patent 6128599
Method and apparatus for processing customized group reward offers - US Patent 6128599 Drawing
Method and apparatus for processing customized group reward offers
Inventor     Walker; Jay S. (Ridgefield, CT) , Jindal; Sanjay K. (Wilton, CT) , Weir-Jones; Toby (Stamford, CT)
Owner/Assignee     Walker Asset Management Limited Partnership (Stamford, CT)
Patent assignment
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Publication Date     October 3, 2000
Application Number     08/948,144
PAIR File History     Application Data   Transaction History
Image File Wrapper   Patent Term   Fees
Litigation
Filing Date     October 9, 1997
US Classification     705/14 235/380 705/38 705/39
Int'l Classification    
Examiner     Tkacs; Stephen R.
Assistant Examiner    
Attorney/Law Firm     Maschoff; Kurt M. Alderucci; Dean
Address
Parent Case     CROSS-REFERENCE TO RELATED APPLICATION The present invention is related to the following U.S. patent application: "Method and Apparatus for Processing Customized Reward Offers," U.S. patent application Ser. No. 08/921,868, assigned to the assignee of the present invention and incorporated by reference herein.
Priority Data    
USPTO Field of Search     705/10 705/14 705/21 705/30 705/34 705/35 705/38 705/39 705/40 235/375 235/379 235/380 235/381
Patent Tags     processing customized group reward offers
   
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5710886
Christensen
705/14
Jan,1998

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5621640
Burke
705/14
Apr,1997

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Kanter
705/14
Jul,1996

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Heintzeman
705/5
Jan,1996

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Hovakimian
705/17
Nov,1995

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5297026
Hoffman

Mar,1994

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Schultz
705/14
Oct,1991

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 Technical Review Submit all comments and votes
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We claim:

1. A method for generating a customized reward offer for a sponsor of an affinity group, said method comprising the steps of:

accessing transaction data, said transaction data associated with a plurality of financial accounts, each controlled by a member of said affinity group;

determining aggregate performance data based on said transaction data, said aggregate performance data describing activity of said plurality of financial accounts; and

determining a performance target based on said aggregate performance data.

2. The method of claim 1 wherein said step of determining aggregate performance data includes a step of deriving an average outstanding balance.

3. The method of claim 1 wherein said step of determining aggregate performance data includes a step of deriving an average charge volume.

4. The method of claim 1 wherein said step of determining aggregate performance data includes a step of deriving an average number of transactions over a predetermined period.

5. The method of claim 1 wherein the step of determining aggregate performance data includes a step of deriving an aggregate behavior score.

6. The method of claim 1 wherein the step of determining aggregate performance data includes a step of deriving an aggregate profitability score.

7. The method of claim 1 wherein the step of determining aggregate performance data includes a step of deriving an aggregate credit score.

8. The method of claim 1 wherein the step of determining aggregate performance data includes a step of deriving an aggregate performance score.

9. The method of claim 1 wherein said step of determining a performance target includes the steps of:

accessing comparative performance data; and

comparing said aggregate performance data to said comparative performance data.

10. The method of claim 9 wherein said comparative data describes performance from a previous period.

11. The method of claim 9 wherein said comparative data describes performance of a plurality of financial accounts, said plurality of financial accounts including at least one financial account controlled by a non-member.

12. The method of claim 1 further comprising the steps of:

selecting a reward offer associated with said performance target; and

transmitting said performance target and said reward offer to said sponsor.

13. The method of claim 12 wherein said step of selecting a reward offer includes the step of accessing reward preference data and wherein said reward offer is associated with said reward preference data.

14. The method of claim 12 wherein the step of transmitting includes a step of printing a periodic statement.

15. The method of claim 12 further comprising a step of transmitting said performance target to each member.

16. The method of claim 15 wherein the step of transmitting said performance target to each member includes a step of printing a periodic account statement.

17. The method of claim 12 wherein the step of transmitting includes a step of updating a database electronically accessible by said sponsor.

18. A method for processing a reward for a sponsor of an affinity group based on a plurality of financial accounts, said method comprising the steps of:

retrieving performance target data associated with said affinity group including a performance target parameter;

aggregating transaction data associated with said plurality of financial accounts to determine an aggregated performance value;

comparing said aggregated performance value to said performance target parameter to determine whether the reward is earned; and

if the reward is earned, processing the steps of:

accessing reward offer data associated with said pertormance target data; and

updating affinity group account data to reflect the reward.

19. The method of claim 18 wherein the step of updating includes a step of modifying reward program point data.

20. The method of claim 19 wherein said reward program point data represents frequent flyer miles associated with said sponsor.

21. The method of claim 18 wherein the step of updating includes a step of processing a rebate.

22. The method of claim 18 further comprising the step of updating account data associated with at least one of the affiliated financial accounts to reflect a member reward, said step of updating account data being performed if said reward is earned.

23. The method of claim 22 wherein said account data associated with at least one of the affiliated financial accounts includes individual reward data representing rewards based on performance of said member and group reward data representing rewards based on performance of said affinity group.

24. The method of claim 18 further comprising the step of updating affinity group account data to reflect a penalty.

25. The method of claim 18 further comprising the step of updating account data associated with at least one of the affiliated financial accounts to reflect a member penalty, said step of updating account data being performed if said reward is not earned.

26. A device for generating a customized reward offer for a sponsor of an affinity group sponsor, said device comprising:

a memory configured to store:

data associated with said affinity group sponsor,

transaction data associated with a plurality of financial accounts, each controlled by a member of said affinity group,

aggregating performance data describing activity of said plurality of financial accounts,

target data specifying a performance target, and

reward data specifying a reward; and

a processor operatively connected to said memory, said processor configured to:

access said transaction data,

determine said aggregate performance data based on said transaction data, and

determine said performance target data based on said aggregate performance data.

27. The device of claim 26 wherein said processor is further configured to derive an average outstanding balance to determine said aggregate performance data.

28. The device of claim 26 wherein said processor is further configured to derive an average charge volume to determine said aggregate performance data.

29. The device of claim 26 wherein said processor is further configured to derive an average number of transactions over a predetermined period step to determine said aggregate performance data.

30. The device of claim 26 wherein said processor is further configured to derive an aggregate behavior score to determine said aggregate performance data.

31. The device of claim 26 wherein said processor is further configured to derive an aggregate profitability score to determine said aggregate performance data.

32. The device of claim 26 wherein said processor is further configured to derive an aggregate credit score to determine said aggregate performance data.

33. The device of claim 26 wherein said processor is further configured to derive an aggregate performance score to determine said aggregate performance data.

34. The device of claim 26 wherein said memory is further configured to store comparative performance data; and said processor is further configured to access said comparative performance data and compare said aggregate performance data to said comparative performance data to determine said performance target.

35. The device of claim 34 wherein said comparative data describes performance from a previous period.

36. The device of claim 34 wherein said comparative data describes performance of a plurality of financial accounts, said plurality of financial accounts including at least one financial account controlled by a non-member.

37. The device of claim 26 wherein said processor is further configured to:

select said reward data associated with said performance target; and

transmit said performance target and said reward offer to said sponsor.

38. The device of claim 37 wherein said processor is further configured to access reward preference data to select a reward offer and wherein said reward offer is associated with said reward preference data.

39. The device of claim 37 wherein said processor is further configured to print a periodic statement.

40. The device of claim 37 wherein said processor is further configured to transmit said performance target to each member.

41. The device of claim 40 wherein said processor is further configured to print a periodic account statement.

42. The device of claim 36 wherein said processor is further configured update a database electronically accessible by said sponsor.

43. A device for processing a reward for a sponsor of an affinity group based on account performance of a plurality of related financial accounts, said device comprising:

a memory configured to store:

a performance target parameter;

reward offer data associated with said performance target parameter;

transaction data associated with the plurality of financial accounts; and

affinity group account data;

a processor operatively connected to said memory, said processor configured to:

retrieve said performance target parameter;

aggregate said transaction data to determine an aggregated performance value;

compare said aggregated performance value to said performance target parameter to determine whether said reward is earned and

if said reward is earned, said processor configured to:

access said reward offer data associated with said performance target parameter; and

update affinity group account data to reflect said reward.

44. The device of claim 43 wherein said processor is further configured to modify reward program point data.

45. The device of claim 44 wherein said reward program point data represents frequent flyer miles associated with said sponsor.

46. The device of claim 43 wherein said processor is further configured to process a rebate.

47. The device of claim 43 wherein said processor is further configured to update member account data associated with at least one of the affiliated financial accounts to reflect a member reward, if said reward is earned.

48. The device of claim 47 wherein said account data associated with at least one of the affiliated financial accounts includes individual reward data representing rewards based on performance of said member and group reward data representing rewards based on performance of said affinity group.

49. The device of claim 43 wherein said processor is further configured to update said affinity group account data to reflect a penalty.

50. The device of claim 43 wherein said processor is further configured to update member account data associated with at least one of the affiliated financial accounts to reflect a member penalty, if said reward is not earned.

51. A computer-readable storage medium encoded with processing instructions for implementing a method for generating a customized reward offer for a sponsor of an affinity group, said processing instructions for directing a computer to perform the steps of:

accessing transaction data, said transaction data associated with a plurality of financial accounts, each controlled by a member of said affinity group;

determining aggregate performance data based on said transaction data, said aggregate performance data describing activity of said plurality of financial accounts; and

determining a performance target based on said aggregate performance data.

52. A computer-readable storage medium encoded with processing instructions for implementing a method for processing a reward for a sponsor of an affinity group based on a plurality of affiliated financial accounts, said processing instructions for directing a computer to perform the steps of:

retrieving performance target data associated with said affinity group including a performance target parameter;

aggregating transaction data associated with said plurality of financial accounts to determine an aggregate performance value;

comparing said aggregated performance value to said performance target parameter to determine whether the reward is earned; and

if the reward is earned, processing the steps of:

accessing reward offer data associated with said performance target data; and

updating affinity group account data to reflect the reward.
 Description Submit all comments and votes
 


BACKGROUND OF THE INVENTION

1. Technical Field

The present invention relates generally to methods and systems for promoting the use of financial accounts. More particularly, the present invention relates to a method and system which facilitates generating, communicating and managing a customized reward offer presented to a group of account holders to benefit an affinity group sponsor.

2. Description of the Related Art

Tens of millions of credit card holders have an account which is sponsored by an affinity group partner. Methods and systems for promoting usage of credit card accounts based on affinity relationships are well known. Such methods and systems are generally designed to reward the affinity group sponsor based on account usage of credit card holders belonging to the sponsor's affinity group.

Many credit card issuers offer credit card accounts sponsored by an affinity partner. These credit card issuers believe a credit card holder who is a member of an affinity group is more likely to use his account if it benefits the affinity group sponsor. Credit card issuers further expect higher response rates and reduced attrition rates for credit card accounts sponsored by an affinity partner. Examples of affinity group sponsors include trade groups, alumni associations, religious organizations, sports teams and professional associations.

An affinity group sponsor typically receives three types of benefits from a credit card issuer. The first benefit credit card issuers generally offer to an affinity group sponsor is a finder's fee for acquiring each new affinity group related account. The second common benefit an affinity group sponsor may receive is a percentage rebate on all affinity card holder account transactions. Affinity group sponsors may also receive a portion of all finance charges applied to affinity card holder accounts.

One example of an affinity credit card is the People's Bank Visa Card that is sponsored by the National Rifle Association ("NRA"). The NRA receives 0.5% rebate for all transactions conducted through card holder accounts which are affiliated with the NRA. Drexel Alumni Affinity Card and Binghamton University Alumni Association MasterCard are two other examples of credit cards affiliated with an affinity group sponsor. These alumni associations receive contributions for every charge made by an affiliated card holder.

Although there are currently programs which enable affinity group sponsors to benefit from card holder account performance, there are significant shortcomings associated with these types of programs. A first shortcoming is the absence of a definite periodic performance target. Because an affinity group sponsor is rewarded for virtually any account usage by affiliated card holders, the affiliated card holders are not necessarily encouraged to increase their account usage. An affinity group sponsor continues to earn rewards even if the charge volume of many affiliated card holders during a particular period drops significantly compared to a previous period. In fact, many card holders may rely on the other members of the affinity group to provide benefits to the sponsor.

A second shortcoming of such programs is that the rewards are based on a projection of member card holder activity at the inception of the program. The reward level, therefore, is not set or adjusted based on actual performance.

Another shortcoming of such programs is that an issuer using a current credit card issuer reward processing system cannot share the risks of poor group performance with the affinity group sponsor. For example, consider a program that rewards a sponsor for every dollar charged by an affiliated member. If the affinity group's aggregate default rate is higher than the industry average (or the particular bank's average), the affinity group sponsor continues to earn rewards associated with affinity group member charges. Using prior art processing systems, no penalty can be imposed on the sponsor for poor payment on the part of the affinity group members. Furthermore, current systems do not provide a measurable means by which affinity group sponsors can influence affinity members to preferentially use the affinity credit card over another credit card or to preferentially pay the affinity credit card over another credit card.

Present affinity card programs are also limited in terms of awarding rewards to