A method for controlling a server using voice is disclosed. In one embodiment, a client such as a Web browser is coupled over a data communication channel to a server. A telephone at the client side is connected to an interactive voice response (IVR) system that has a speech recognizer at the server side, over a separate, parallel voice communication channel. The IVR system has a control connection to the server. A table of associations between resource identifiers and network addresses is stored in association with the IVR system. A user at the client side establishes a data connection between the client and the server, and a voice connection between the telephone and the IVR system. Control software on the IVR system synchronizes an IVR session to a server session. The control software receives a spoken utterance over the voice communication channel, interprets the utterance to recognize a resource identifier in the utterance, and associates the resource identifier with a network address of a server resource. The IVR system commands the server to deliver the server resource identified by that network address to the client. Thus, the server delivers server resources in response to voice commands at the client side. In an alternate embodiment, the voice communication channel is integrated with the data communication channel. The invention also encompasses an apparatus, computer system, computer program product, and computer data signal configured to carry out the foregoing steps.
A system and process for voice-controlled information retrieval. A conversation template is executed. The conversation template includes a script of tagged instructions including voice prompts and information content. A voice command identifying information content to be retrieved is processed. A remote method invocation is sent requesting the identified information content to an applet process associated with a Web browser. The information content is retrieved on the Web browser responsive to the remote method invocation.
A voice activated wireless locator service provides an interactive voice response system whereby a user is walked through a sequence of voice prompts to select a desired destination. Using either geo-coded information provided during the voice call or speech recognition of a shortcut phrase associated in a database with a street address, and using a locator service database, the system can provide spoken instructions using a text to speech engine, providing the name, location, and driving directions to one or more destinations matching the criteria provided by the user. Because the system uses speech recognition technology, it is particularly well suited for wireless access devices, such as cellular telephones, which are often used when a user is engaged in other activities, such as driving. Once the location information and driving directions are retrieved and provided vocally to the user, the same information can be provided in a text format using a WAP data connection and a database access synchronized to the voice activated database entries.
Methods, systems, and computer program products for providing an audio interface to electronic documents. An audio interface receives a request for electronic content from a client and retrieves the requested document. Next, the document is parsed to identify various elements, such as title, text, and links included in the document. Many of those providing electronic content include hierarchical indices to aid clients in finding documents covering a particular topic. The audio interface includes a facility to preserve, enhance, or create this hierarchical organization by mapping a document's text and links into a corresponding audio hierarchy. The client is then presented with various options from which to make a selection. Outside of this hierarchy, the client receives the document title, the number of links contained within the document, an audio representation of the document's text, and may optionally chose to hear only the links included in the document. The audio interface also includes a number of global commands to facilitate navigation.
An interactive multimedia book provides hands-on multimedia instruction to the user in response to voiced commands. The book is implemented on a computer system and includes both text and audio/video clips. The interactive multimedia book is accessed by voiced commands and natural language queries as the primary user input. The displayed text is written in a markup language and contains hyperlinks which link the current topic with other related topics. The user may command the book to read the text and, as the text is read by the voice synthesizer, a word which is also a hyperlink will change its attributes upon being spoken. The user will be able to observe or hear this and simply utter the word which is the hyperlink to navigate to the linked topic.
A locally configurable audio IP network appliance provides audio feedback to the installer while in a configuration mode. The appliance includes a normal audio output module, that generates a signal for the speaker driver, which in turn drives a speaker. The appliance also includes a switch that permits, during configuration, its maintenance module to be coupled to the speaker driver instead of the normal audio output module. The maintenance module includes prompts that generate suitable utterances when applied to the speaker. The installer listens to the utterances, while interactively pushing the buttons of a numeric keypad such as a DTMF keypad. A method is for the appliance to present the installer with an option to change the settings of configuration parameters. Presentation is made by announcement through the speaker. The appliance then waits for inputs, such as the keystrokes. When valid inputs are received, then the appliance implements the inputted settings.
