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| United States Patent | 7120590 |
| Link to this page | http://www.wikipatents.com/7120590.html |
| Inventor(s) | Eisen; Bruce (Los Angeles, CA), Padayao; Roger (Van Nuys, CA), Kassis; Wasef (Canyon Country, CA), Lucas, IV; James E. (Moorpark, CA) |
| Abstract | Process steps are provided for electronically sending promotional and
advertising materials based upon consumer preferences by providing a
unique identifier to a consumer's electronic mail address and sending
electronic mail to the consumer, wherein the electronic mail includes a
plurality of embedded Internet web sites. Thereafter, the consumer
accesses the plurality of embedded Internet web sites in response to the
sent electronic mail, and consumer movement within the plurality of
accessed embedded Internet web sites is tracked. Promotional material can
then be sent to the consumer based upon the tracked consumer movement
within the embedded Internet web sites. Process steps are also provided
to track consumer movement without the consumer's electronic mail
address, if the consumer makes a purchase with a credit card while at a
seller's web site. The IP address is linked to the credit card to track
consumer movement within the web site. |
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Title Information  |
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| Publication Date |
October 10, 2006 |
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| Filing Date |
August 23, 1999 |
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Title Information  |
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References  |
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| *references marked with an asterisk below are user-added references |
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U.S. References |
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| | Reference | Relevancy | Comments | Reference | Relevancy | Comments | 6449634 Capiel
Sep,2002 |      Your vote accepted [0 after 0 votes] | | 6289318 Barber
Sep,2001 |      Your vote accepted [0 after 0 votes] | | 6292786 Deaton et al.
Sep,2001 |      Your vote accepted [0 after 0 votes] | | 6272214 Jonsson
Aug,2001 |      Your vote accepted [0 after 0 votes] | | 6065048 Higley
May,2000 |      Your vote accepted [0 after 0 votes] | | 6055510 Henrick
Apr,2000 |      Your vote accepted [0 after 0 votes] | | 6055573 Gardenswartz et al.
Apr,2000 |      Your vote accepted [0 after 0 votes] | | 6026369 Capek
Feb,2000 |      Your vote accepted [0 after 0 votes] | | 6006197 d'Eon et al.
Dec,1999 |      Your vote accepted [0 after 0 votes] | | 6009410 LeMole et al.
Dec,1999 |      Your vote accepted [0 after 0 votes] | | 5948061 Merriman et al.
Sep,1999 |      Your vote accepted [0 after 0 votes] | | 5933811 Angles et al.
Aug,1999 |      Your vote accepted [0 after 0 votes] | | 5889863 Weber
Mar,1999 |      Your vote accepted [0 after 0 votes] | | 5875296 Shi et al.
Feb,1999 |      Your vote accepted [0 after 0 votes] | | 5864871 Kitain et al.
Jan,1999 |      Your vote accepted [0 after 0 votes] | | 5793972 Shane
Aug,1998 |      Your vote accepted [0 after 0 votes] | | 5796952 Davis et al.
Aug,1998 |      Your vote accepted [0 after 0 votes] | | 5724521 Dedrick
Mar,1998 |      Your vote accepted [0 after 0 votes] | | 5710884 Dedrick
Jan,1998 |      Your vote accepted [0 after 0 votes] | | | | | |
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Other References |
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| Post related web sites and other references in this section |
| | Reference | Relevancy | Comments | Gaw, Jonathan, "Telling on Yourself," Los Angeles Times, Orange Country Edition, Jun. 21, 1999, Business Section, Part C, p. 7, Financial
Desk. cited by other
. Oct,2006 |      Your vote accepted [0 after 0 votes] | | PCT International Search Report, International Application No.: PCT/US00/23101; Applicant's file reference M-7729 WO, Nov. 14, 2000. cite- d by other
. Oct,2006 |      Your vote accepted [0 after 0 votes] | | PCT International Written Opinion, International Application No. PCT/US00/23101, mailed May 29, 2001; Applicant's file reference: M-7729 WO. cited by other. Oct,2006 |      Your vote accepted [0 after 0 votes] | | |
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Market Review  |
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Technical Review  |
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Claims  |
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What is claimed is:
1. A method for electronically identifying a consumer without requiring consumer registration, the method comprising: embedding a unique identifier within a web site address,
the unique identifier uniquely identifying an email recipient; including the web site address in an electronic mail message sent to the email recipient, wherein the web site address provides the email recipient with access to one or more web sites;
establishing a connection between a client computer used by the email recipient to receive the email and a server computer providing access to the one or more web sites, in response to the email recipient selecting a reference to the web site address
included in the electronic mail message; providing the unique identifier to the server computer by way of sending the web site address to the server computer in a request submitted by the client computer to access said one or more web sites, independent
from any consumer profile information previously stored on the client computer; parsing the web site address in the request, to retrieve the unique identifier embedded in the web site address; identifying the email recipient based on the retrieved
unique identifier; and tracking the email recipient's movement within the one or more web sites by associating the unique identifier with information that defines consumer activity within said one or more web sites.
2. The method of claim 1, wherein the act of tracking the email recipient's movement within said one or more web sites comprises: storing in at least one log file the unique identifier in association with the information that defines consumer
activity; and extracting the information that defines consumer activity based on said association to track consumer movement.
3. The method of claim 1, wherein the act of associating the unique identifier with information that defines consumer activity comprises: identifying an IP address of the client computer, wherein the IP address is automatically logged in
correspondence with the information that defines consumer activity; and associating the unique identifier with the IP address such that the information that defines consumer activity can be extracted based on the association between the IP address and
the unique identifier.
4. The method of claim 1, wherein the act of associating the unique identifier with information that defines consumer activity comprises: identifying connection specific information related to the established connection between the client
computer and the one or more web sites, wherein the connection specific information is automatically logged in correspondence with the information that defines consumer activity; and associating the unique identifier with the connection specific
information such that information that defines consumer activity can be extracted based on the association between the connection specific information and the unique identifier.
5. The method according to claim 1, wherein the unique identifier identifies a consumer's electronic mail address.
6. The method according to claim 1, wherein the one or more web sites include a plurality of links to other web pages located at a plurality of web servers.
7. The method according to claim 6, wherein the plurality of links to other web pages includes a link to a web page from where the consumer purchases merchandise.
8. The method according to claim 6, wherein the plurality of links to other web pages includes a link to a web page from where the consumer electronically views images of merchandise.
9. The method according to claim 6, wherein the plurality of links to other web pages includes a link to a web page from where the consumer electronically contacts a seller.
10. The method according to claim 1, wherein information about the consumer's movement within the one or more web sites is stored in a log file.
11. The method according to claim 10, wherein the log file includes the addresses of the one or more web sites.
12. The method of claim 10, wherein the log file includes information regarding number of times the consumer accesses a particular web site.
13. The method of claim 10, wherein the log file includes information regarding any purchase the consumer makes while visiting the one or more web site.
14. The method according to claim 10, wherein the log file includes duration of the consumer's visit to a particular web site.
15. The method according to claim 10, further comprising: developing a consumer master database based upon the log file; querying the master database; and determining consumer preferences.
16. The method according to claim 15, wherein the master database includes a plurality of segments including an email look up segment that includes a listing of a plurality of consumer electronic mail addresses with corresponding unique
identifiers.
17. The method according to claim 15, wherein the master database includes a consumer information segment that contains consumer related information.
18. The method according to claim 15, wherein the master database includes a promotional material segment that includes information regarding promotional materials.
19. The method according to claim 15, wherein the master database includes a purchasing segment that includes information regarding purchases made by the consumers.
20. The method according to claim 15, wherein the master database includes a URL segment that includes a plurality of URLs with corresponding keywords and plurality of keycodes associated with the keywords.
21. The method according to claim 15, wherein the master database includes a credit card segment that includes consumer credit card number, date and amount of purchase by consumer.
22. Computer executable process stored in a computer readable medium for identifying a consumer without requiring consumer registration, the process comprising: embedding a unique identifier within a web site address, the unique identifier
uniquely identifying a consumer; establishing a connection between the consumer's computer and a server computer providing access to one or more web sites, in response to a consumer selecting a reference to the web site address forwarded by way of
electronic mail; providing the unique identifier to the server computer by way of sending the website address to the server computer to access the one or more web sites, independent from any consumer profile information previously stored on the client
computer; parsing the web site address to retrieve the unique identifier embedded in the web site address; and tracking the consumer's movement within the one or more web sites by associating the unique identifier with information that defines consumer
activity within said one or more web sites.
23. The computer executable process of claim 22, wherein the act of tracking consumer movement within said one or more web sites comprises: storing in a log file the unique identifier in association with the information that defines consumer
activity within said one or more web sites; searching the log file for the unique identifier; and extracting the information that defines consumer activity based on its association with the unique identifier to track consumer movement.
24. The computer executable process of claim 22, wherein the act of associating the unique identifier with information that defines consumer activity comprises: identifying an IP address used for establishing the connection between the
consumer's computer and the one or more web sites, wherein the IP address is automatically logged in correspondence with the information that defines consumer activity; and associating the unique identifier with the IP address such that the information
that defines consumer activity can be extracted based on the association between the IP address and the unique identifier.
25. The computer executable process of claim 22, wherein the act of associating the unique identifier with information that define consumer activity comprises: identifying connection specific information related to the established connection
between the consumer's computer and the one or more web sites, wherein the connection specific information is automatically logged in correspondence with the information that defines consumer activity; and associating the unique identifier with the
connection specific information such that data that defines consumer activity can be extracted based on the association between the IP address and the unique identifier.
26. Computer executable process steps according to claim 22, wherein the unique identifier identifies a consumer's electronic mail address.
27. Computer executable process steps according to claim 22, wherein the one or more web sites include a plurality of links to other web pages located at a plurality of web servers.
28. Computer executable process steps according to claim 27, wherein the plurality of links to other web pages located at a plurality of web servers includes a link to a web page from where the consumer can purchase merchandise.
29. Computer executable process steps according to claim 27, wherein the plurality of links to other web pages includes a link to a web page from where the consumer can electronically view images of merchandise.
30. Computer executable process steps according to claim 27, wherein the plurality of links to other web pages includes a link to a web page from where the consumer may electronically contact a seller.
31. Computer executable process steps according to claim 22, wherein information about the consumer's movement within the one or more web sites is stored in a log file.
32. Computer executable process steps according to claim 31, wherein the log file includes the addresses of the one or more web sites.
33. Computer executable process steps according to claim 31, wherein the log file includes information regarding number of times the consumer accesses a particular web site.
34. Computer executable process steps according to claim 31, wherein the log file includes information regarding any purchase the consumer makes while visiting the one or more web site.
35. Computer executable process steps according to claim 31, wherein the log file includes the duration of the consumer's visit to a particular web site.
36. Computer executable process steps according to claim 31, further comprising: developing a consumer master database based upon the log file; querying the master database; and determining consumer preferences.
37. Computer executable process steps according to claim 36, wherein the master database includes a plurality of segments including an email look up segment that includes a listing of a plurality of consumer electronic mail addresses with
corresponding unique identifiers.
38. Computer executable process steps according to claim 36, wherein the master database includes a consumer information segment that contains consumer related information.
39. Computer executable process steps according to claim 36, wherein the master database includes a promotional material segment that includes information regarding promotional materials.
40. Computer executable process steps according to claim 36, wherein the master database includes a purchasing segment that includes information regarding purchases made by the consumers.
41. Computer executable process steps according to claim 36, wherein the master database includes a URL segment for storing a plurality of keywords associated with a plurality of URLs, and a plurality of key codes associated with the plurality
of keywords.
42. Computer executable process steps according to claim 36, wherein the master database includes a credit card segment that includes consumer credit card number, date and amount of purchase by consumer.
43. The method of claim 1, wherein the unique identifier is a consumer's credit card information.
44. The computer executable process of claim 22, wherein the unique identifier is a consumer's credit card information.
45. A method for electronically identifying a consumer without requiring consumer registration, the method comprising: receiving a consumer request to access one or more web sites implemented on at least one server computer, wherein the
consumer request is submitted by way of a client computer and the request includes a web site address, sent to the consumer in an electronic mail message, with a unique identifier embedded in the web site address for uniquely identifying the particular
consumer; parsing the web site address to find the unique identifier; and logging the unique identifier in one or more log files in association with information that defines consumer activity within said one or more web sites, independent from any
consumer profile information previously stored on the client computer by any servers.
46. The method of claim 45, further comprising: extracting the information that defines consumer activity based on its association with the unique identifier to track consumer movement.
47. The method of claim 45, wherein the consumer request is received through a connection established between the consumer's computer and the one or more web sites, the method further comprising: identifying at least one of connection and
environment specific information related to the established connection between the consumer's computer and the one or more web sites, wherein at least one of the connection and environment specific information is automatically logged in correspondence
with the information that defines consumer activity; and associating the unique identifier with at least one of the connection and environment specific information such that information that defines consumer activity can be extracted based on the
association between at least one of the connection and environment specific information and the unique identifier.
48. The method of claim 47, wherein at least one of the connection and environment specific information relates to IP address of the consumer's computer.
49. The method of claim 47, wherein the unique identifier relates to credit card information of the consumer.
50. The method of claim 47, wherein the unique identifier relates to electronic mail address of the consumer.
51. The method of claim 47, wherein at least one of the connection and environment specific information relates to an operating system executing on the consumer's computer.
52. A unique identifier embedded in a URL provided to a consumer by way electronic mail, such that when the consumer selects the URL a connection is established between a consumer computer having a first IP address and a web server providing
access to one or more web sites, wherein the web server receives the URL via said established connection independent from any consumer profile information previously stored on the client computer, wherein the web server parses the URL for the unique
identifier, and wherein the IP address is recorded in a log file in association with the unique identifier.
53. A computer-implemented method for electronically tracking web pages visited by an email recipient without requiring advanced registration, the method comprising: embedding a unique identifier within a uniform resource locator (URL), the
unique identifier uniquely identifying an email recipient, the URL identifying one or more web pages; including the URL in form of a link in an email sent to the email recipient, wherein selecting the link provides the email recipient with access to the
one or more web pages; establishing a connection between a server computer and a client computer used by the email recipient to receive the email, in response to the email recipient selecting the link, wherein the server computer provides access to the
one or more web pages identified by the URL; providing the unique identifier to the server computer by way of a request submitted by the client computer to access said one or more web pages, independent from any profile information previously stored on
the client computer, wherein the request includes the URL in which the unique identifier is embedded; parsing the URL in the request to retrieve the unique identifier embedded in the URL; identifying the email recipient based on the retrieved unique
identifier; automatically storing the unique identifier in association with the IP address of the client computer in a log file of the server computer; and automatically storing access information about the one or more web pages visited by the email
recipient in association with the IP address of the client computer in the log file of the server computer.
54. The computer-implemented method of claim 53, further comprising: extracting the access information for a particular email recipient by cross-referencing the IP address of the client computer used by the particular email recipient with
respective access information and unique identifier stored in the log file in association with the IP address.
55. The computer-implemented method of claim 53, wherein the access information comprises at least one of: an address of a web page visited by the email recipient, duration of the visit, and purchase information during of the visit.
56. A computer system for electronically tracking web pages visited by an email recipient without requiring advanced registration, the system comprising: means for embedding a unique identifier within a uniform resource locator (URL), the
unique identifier uniquely identifying an email recipient, the URL identifying one or more web pages; means for including the URL in form of a link in an email sent to the email recipient, wherein selecting the link provides the email recipient with
access to the one or more web pages; means for establishing a connection between a server computer and a client computer used by the email recipient to receive the email, in response to the email recipient selecting the link, wherein the server computer
provides access to the one or more web pages identified by the URL; means for providing the unique identifier to the server computer by way of a request submitted by the client computer to access said one or more web pages, independent from any profile
information previously stored on the client computer, wherein the request includes the URL in which the unique identifier is embedded; means for parsing the URL in the request to retrieve the unique identifier embedded in the URL; means for identifying
the email recipient based on the retrieved unique identifier; means for automatically storing the unique identifier in association with the IP address of the client computer in a log file of the server computer; and means for automatically storing
access information about the one or more web pages visited by the email recipient in association with the IP address of the client computer in the log file of the server computer.
57. The computer system of claim 56, further comprising: means for extracting the access information for a particular email recipient by cross-referencing the IP address Of the client computer used by the particular email recipient with
respective access information and unique identifier stored in the log file in association with the IP address.
58. The computer system of claim 56, wherein the access information comprises at least one of: an address of a web page visited by the email recipient, duration of the visit, and purchase information during of the visit.
59. A computer-readable medium comprising a computer-executable process stored for electronically tracking web pages visited by an email recipient without requiring advanced registration, the computer-executable process comprising: embedding a
unique identifier within a uniform resource locator (URL), the unique identifier uniquely identifying an email recipient, the URL identifying one or more web pages; including the URL in form of a link in an email sent to the email recipient, wherein
selecting the link provides the email recipient with access to the one or more web pages; establishing a connection between a server computer and a client computer used by the email recipient to receive the email, in response to the email recipient
selecting the link, wherein the server computer provides access to the one or more web pages identified by the URL; providing the unique identifier to the server computer by way of a request submitted by the client computer to access said one or more
web pages, independent from any profile information previously stored on the client computer, wherein the request includes the URL in which the unique identifier is embedded; parsing the URL in the request to retrieve the unique identifier embedded in
the URL; identifying the email recipient based on the retrieved unique identifier; automatically storing the unique identifier in association with the IP address of the client computer in a log file of the server computer; and automatically storing
access information about the one or more web pages visited by the email recipient in association with the IP address of the client computer in the log file of the server computer.
60. The computer-readable medium of claim 59, wherein the computer-executable process further comprises: extracting the access information for a particular email recipient by cross-referencing the IP address of the client computer used by the
particular email recipient with respective access information and unique identifier stored in the log file in association with the IP address, wherein the access information comprises at least one of: an address of a web page visited by the email
recipient, duration of the visit, and purchase information during of the visit. |
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Claims  |
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Description  |
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FIELD OF THE INVENTION
This invention relates to electronic commerce and more particularly, to a method for sending promotional material based upon consumer movement within a web site.
BACKGROUND
The Internet connects thousands of computers world wide through well known protocols, for example, Transmission Control Protocol (TCP)/Internet Protocol (IP), into a vast network. A computer needs a unique Internet Protocol (IP) address to
communicate once connected to the Internet. Information on the Internet is stored world wide as computer files, mostly written in the Hypertext Mark Up Language ("HTML"). The collection of all such publicly available computer files is known as the
World Wide Web (WWW).
The WWW is a multimedia-enabled hypertext system used for navigating the Internet and is made up of hundreds of thousands of web pages with images, text and video files, which can be displayed on a computer monitor. Each web page can have
connections to other pages, which may be located on any computer connected to the Internet.
The WWW is based on the concept of hypertext, where connections from parts of text to other documents can be hidden behind words and phrases. The connections to hypertexts are referred to as hypertext links and they allow users to read documents
in any order desired.
The WWW also uses hypermedia that connects links to pictures, sounds and any other data files, which can be stored on a computer. Conventionally, hypermedia connects data files regardless of their format.
A typical Internet user uses a client program called a "Web Browser" to connect to the Internet. A user can connect to the Internet via a proprietary network, such as America Online or CompuServe, or via an Internet Service Provider, e.g.,
Earthlink.
A Web Browser may run on any computer connected to the Internet. Currently various browsers are available of which two prominent browsers are Netscape Navigator and Microsoft Internet Explorer.
The Web Browser receives and sends requests to a web server and acquires information from the WWW. A web server is a program that, upon receipt of a request, sends the requested document to the requesting user.
A standard naming convention known as Uniform Resource Locator ("URL") has been adopted to represent hypermedia links and links to network services. Most files or service can be represented with a URL. URLs enable Web Browsers to go directly to
any file held on any WWW server. A URL typically consists of three parts: the transfer format (the protocol type), the host name of the machine which holds the file (WWW server name) and the path name to the file.
Information from the WWW is accessed using well-known protocols, including the Hypertext Transport Protocol ("HTTP"), the Wide Area Information Service ("WAIS") and the File Transport Protocol ("FTP"), over TCP/IP protocol. The transfer format
for standard WWW pages is Hypertext Transfer Protocol (HTTP).
The Internet is also integrated with television, smart phones and other electronic devices, making electronic commerce a viable option for thousands of consumers and businesses alike. In a typical electronic commerce transaction, a consumer
visits the web site of a seller, views an electronic image of a product or witnesses a product demonstration via a video/audio stream and may purchase a product or services by using a credit or debit card.
With the increasing popularity of the Internet, electronic mail ("email") has become a popular way to communicate. Email allows users to send text, pictures, video and audio recordings to a recipient or to a group of recipients.
Typically, a user will create an email message using an email program running on a computer that is or can be connected to a network of computers. The email message can include text, recorded and live video, audio files, image files and embedded
web site links. Email messages also include sender's email address. A user electronically transmits email messages to a recipient or a group of recipients. The recipient(s) can read and reply to email messages using an email program running on a
computer.
The Internet is commonly used to send and receive email messages from anywhere in the world. Every user has a unique email address. The general form of an email address is given as: User@Domain.com. Domain is defined as the domain name service
("DNS") that implements the protocol used for email transfer. The protocol used for electronic mail on the Internet is called the Simple Mail Transfer Protocol ("SMTP"), where a user invokes SMTP to send an email.
Retailers and business entities today can conduct large-scale business in the electronic commerce environment and communicate with thousands of consumers via email messages. Advertising materials to consumers can also be sent via email messages
that can contain text, images, video clips and web site addresses.
Currently, consumers receive electronic advertising material either as a part of a mass email transmission ("email blast"), or when a consumer provides an individual profile. Both the foregoing options have limitations. Mass email blasts may
not consider what an individual consumer des | | |