A network management system allows a customer of a communications service provider to manage communications services using a web server that communicates with a client web browser. The customer is able to view information associated with various communications systems and services via the client web browser. The customer is also able to submit requests for changes in service to the web server.
This application is a Continuation of commonly assigned, co-pending U.S. patent application Ser. No. 09/160,725 entitled "INTEGREATED CUSTOMER INTERFACE SYSTEM FOR COMMUNICATIONS NETWORK MANAGEMENT", filed Sep. 25, 1998, now U.S. Pat. No. 6,763,376, the disclosure of which is hereby incorporated herein by reference.
