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Method and system for building/updating grammars in voice access systems
   
Document Number
US Patent 7493260
Issued Date
February 17, 2009
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Inventors
Harb; Joseph (Woodinville, WA)
Ferry; Dennis (Snohomish, WA)
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Abstract
A method and system for building/updating grammars in voice access systems is disclosed. The method includes receiving a grammar update request from a voice access system, retrieving data, filtering the data and providing the filtered data to the voice access system. The grammar update request identifies a navigation context of a user interface provided by a data system. The user interface provides access to information in the data system. The data is retrieved from the data system and pertains to the navigation context. The filtering is performed to obtain filtered data pertaining to user interface (UI) objects enabled for grammar updates.
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Number of Claims:
27
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Owner
Siebel Systems, Inc. (San Mateo, CA)
Published
February 17, 2009
Application Number
11/637,650
Filed
December 12, 2006
US Classification
704/270  
Int'l Classification
G10L   21/06   (20060101)  
Examiner
Attorney/Law Firm
Parent Case
CROSS-REFERENCE TO RELATED APPLICATIONS The present patent application is a continuation of U.S. patent application Ser. No. 10/131,369, filed on Apr. 23, 2002, now U.S. Pat No. 7,149,694 entitled "METHOD AND SYSTEM FOR BUILDING/UPDATING GRAMMARS IN VOICE ACCESS SYSTEMS" ; which claims the benefit of U.S. Provisional Application No. 60/356,713, filed on Feb. 13, 2002, entitled "METHOD AND SYSTEM FOR ENABLING VOICE CONNECTIVITY TO A DATA SYSTEM." These applications are incorporated by reference herein in its entirety and for all purposes.
USPTO Field of Search
704/270  
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