A hot-pluggable cabinet cooling fan assembly is mounted to an exterior face of a cabinet in such a way as to enable removal or service of the fan assembly without either disrupting the operation of the cabinet being cooled or opening of cabinet doors. First and second plugs are provided on confronting faces of the fan assembly and the exterior face of the cabinet. Mechanical elements are carried by the confronting faces that prealign the plugs, while other mechanical elements are carried by the ...

A method for controlling the flow of a first call record campaign to a second call record campaign, by a telephony system. Wherein after determining that a first call record campaign is not being driven to its maximum capacity and there are no more call records to dial, the system assigns a second campaign attribute to agents having a first campaign attribute. In response, the system initiates processing of the second call record campaign by processing a call record from the second call record c...

A method for filling containers utilizing at least two filling members. The containers to be filled are placed in a receptacle and at least two filling members are placed over the containers with the apertures of the filling members corresponding to the openings of the containers to be filled. Particulate matter is then disposed on top of the filling members and passed through the apertures in the filling members filling the containers below. A scraper is used to push and/or pull the particulate...

A multi-path digital signal processor for use in a telephony system provides a first data path for interfacing to a local area network, a second data path for interfacing to a Versa-bus Modular Eurocard (VME) bus, and at least one third data path for interfacing to at least one pulse code modulation digital signal path. The Digital Signal Processor may transmit and receive data by any or all of these means to allow efficient data transfer and processing by the Digital Signal Processor in a telep...

A simplified solenoid assembly has a simplified construction that maintains the mechanical integrity and operating efficiency of the solenoid. The solenoid assembly includes a frame having first and second frame leg portions extending from a frame middle portion. The side region of the first frame leg portion includes an aperture, and the side region of the second frame leg portion defines a frame pole face generally opposite the aperture. A bobbin having first and second bobbin end portions and...

A system and method for depositing a pattern of media on a moving surface includes a media depositing apparatus that deposits media in a predefined pattern on the moving surface. A media applicator roll having a media receiving region, such as engraved or raised portions, receives the media from a media feeder as the media applicator roll rotates. A media retaining member maintains the media in contact with the media receiving region until the media reach a bottom region of the media applicator ...

A telephone call center management system capable of simultaneously operating at least two separate telephony applications. A first group of agents is assigned to service a first telephone application. A first telephony center supervisor is assigned to at least view the operation of at least the first telephone application and at least the first group of agents. A second group of agents is assigned to service a second telephone application, while a second telephony center supervisor is assigned ...

A call record scheduling system for prioritizing call records for an outbound dialing system. Call records are downloaded to a call center record manager which preliminarily filters the records to select only certain records for a call campaign. Call records are then individually processed to produce a time range and priority for each call record to be dialed. This time range and priority are inserted into a priority table which may have more than one entry for each call record. A call record sc...

An inspection system and method uses a ring illumination apparatus to illuminate one or more reflective elements, such as solder balls on an electronic component or other protruding surfaces or objects. The ring illumination apparatus includes a substantially ring-shaped light source that provides a substantially even illumination across the one or more reflective elements. An illumination detection device detects light beams reflecting off of the illuminated reflective elements for forming a re...

A data record processing system including a dynamic data record excluder generates a unique record identification in response to a received data record. Alternatively, the received data record may include the unique data record identifier. A data record index stores at least a portion of the received data record and the unique data record identifier. A dynamic data record excluder determines whether or not the received data record was previously received by searching the data record index, and g...