
An aid server (AS) comprises a processing module (PM) which stores a user identifier (UID) and an identifier (SID) of a stage of an application of the virtual office type, said identifiers being retrieved from a request sent by the terminal and designating an action need by the user. The request (REQt) is sent to a respective application implemented in at least one server (VOS.sub.i) which executes the needed action and develops an answer sent to the aid server. A suggestion module (AM) analyzes...




